Shipping policy

Shipping Policy

Effective Date: September 13, 2026

At Uncaged Claw, we are committed to delivering your order quickly, safely, and at no additional cost to you. Please review our shipping policy below for complete details.

1. Shipping Destinations

We currently ship exclusively within the United States, including all 50 states. We do not offer international shipping at this time.

2. Shipping Costs

Shipping is free on all orders. No minimum purchase is required. There are no hidden shipping fees at checkout.

3. Order Processing Time

All orders are processed and prepared for shipment within 1–2 business days of order placement (Monday through Friday, excluding federal holidays). Orders placed on weekends or holidays will begin processing the next business day.

4. Estimated Delivery Time

Once dispatched, orders are typically delivered within 2–4 business days. Estimated delivery timelines are as follows:

  • Order Processing: 1–2 business days
  • In-Transit Delivery: 2–4 business days
  • Total Estimated Time: 3–6 business days from order placement

Please note that delivery times are estimates and may vary due to carrier volume, weather conditions, or other unforeseen circumstances.

5. Shipping Carriers

We partner with reliable U.S. carriers including USPS, UPS, and FedEx to ensure timely and secure delivery. The carrier used for your shipment may vary based on your location and package size.

6. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. You can use this number to monitor your delivery status directly on the carrier's website. Please allow up to 24 hours for tracking information to become active.

7. Address Accuracy

Please ensure your shipping address is complete and accurate at the time of order placement. Uncaged Claw is not responsible for delays, lost packages, or failed deliveries resulting from incorrect or incomplete addresses provided by the customer. Address corrections after an order has been placed may not be possible.

8. Lost or Stolen Packages

If your tracking information shows your package as delivered but you have not received it, please:

  1. Check with neighbors and other household members.
  2. Verify the delivery address on your order confirmation.
  3. Contact the carrier directly with your tracking number.
  4. If the issue remains unresolved, contact us at support@uncagedclaw.com within 7 days of the marked delivery date and we will work with you to find a resolution.

9. Shipping Delays

While we strive to meet all estimated delivery windows, Uncaged Claw is not responsible for delays caused by shipping carriers, adverse weather, natural disasters, or other events beyond our control. We appreciate your patience in such circumstances.

10. Contact Us

For any questions regarding your shipment, please contact our customer support team:

Uncaged Claw
Email: support@uncagedclaw.com
Website: uncagedclaw.com
Response Time: 1–2 business days